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Key nodes affecting patient satisfaction in a cross-regional referral service process: an empirical analysis study in Sichuan
BACKGROUND: The referral service is a significant component of healthcare reform in China, and the measurement of patient satisfaction with the referral service process will help to improve the quality of referral medical delivery. Furthermore, the referral service in China includes inter-institutio...
Autores principales: | Zhang, Xinli, Wang, Tianjin, Yu, Yu, Zhao, Shuzhen |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2018
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6223049/ https://www.ncbi.nlm.nih.gov/pubmed/30404644 http://dx.doi.org/10.1186/s12913-018-3460-8 |
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