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Maintaining vs. milking good reputation when customer feedback is inaccurate
In Internet transactions, customers and service providers often interact once and anonymously. To prevent deceptive behavior a reputation system is particularly important to reduce information asymmetries about the quality of the offered product or service. In this study we examine the effectiveness...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Public Library of Science
2018
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6231659/ https://www.ncbi.nlm.nih.gov/pubmed/30418997 http://dx.doi.org/10.1371/journal.pone.0207172 |