Assessing the quality of dental services using SERVQUAL model

BACKGROUND: The measurement of service quality had an important role in managing service provided, diagnosing the problem, and assessing service performance. Patient satisfaction is one of the key indicators of quality in health-care organizations. This study aimed to measure the service quality gap...

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Detalles Bibliográficos
Autores principales: Dopeykar, Nooredin, Bahadori, Mohammadkarim, Mehdizadeh, Parisa, Ravangard, Ramin, Salesi, Mahmood, Hosseini, Seyed Mojtaba
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Medknow Publications & Media Pvt Ltd 2018
Materias:
Original Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6243813/
https://www.ncbi.nlm.nih.gov/pubmed/30534171

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6243813/
https://www.ncbi.nlm.nih.gov/pubmed/30534171

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