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‘Primary care sensitive’ situations that result in an ambulance attendance: a conversation analytic study of UK emergency ‘999’ call recordings

OBJECTIVES: To explore common features of conversations occurring in a sample of emergency calls that result in an ambulance dispatch for a ‘primary care sensitive’ situation, and better understand the challenges of triaging this cohort. DESIGN: A qualitative study, applying conversation analytic me...

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Detalles Bibliográficos
Autores principales: Booker, Matthew James, Shaw, Ali R G, Purdy, Sarah, Barnes, Rebecca
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6254421/
https://www.ncbi.nlm.nih.gov/pubmed/30478119
http://dx.doi.org/10.1136/bmjopen-2018-023727