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‘Primary care sensitive’ situations that result in an ambulance attendance: a conversation analytic study of UK emergency ‘999’ call recordings
OBJECTIVES: To explore common features of conversations occurring in a sample of emergency calls that result in an ambulance dispatch for a ‘primary care sensitive’ situation, and better understand the challenges of triaging this cohort. DESIGN: A qualitative study, applying conversation analytic me...
Autores principales: | Booker, Matthew James, Shaw, Ali R G, Purdy, Sarah, Barnes, Rebecca |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BMJ Publishing Group
2018
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6254421/ https://www.ncbi.nlm.nih.gov/pubmed/30478119 http://dx.doi.org/10.1136/bmjopen-2018-023727 |
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