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Automatic Classification of Online Doctor Reviews: Evaluation of Text Classifier Algorithms

BACKGROUND: An increasing number of doctor reviews are being generated by patients on the internet. These reviews address a diverse set of topics (features), including wait time, office staff, doctor’s skills, and bedside manners. Most previous work on automatic analysis of Web-based customer review...

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Detalles Bibliográficos
Autores principales: Rivas, Ryan, Montazeri, Niloofar, Le, Nhat XT, Hristidis, Vagelis
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6256102/
https://www.ncbi.nlm.nih.gov/pubmed/30425030
http://dx.doi.org/10.2196/11141