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Automatic Classification of Online Doctor Reviews: Evaluation of Text Classifier Algorithms
BACKGROUND: An increasing number of doctor reviews are being generated by patients on the internet. These reviews address a diverse set of topics (features), including wait time, office staff, doctor’s skills, and bedside manners. Most previous work on automatic analysis of Web-based customer review...
Autores principales: | Rivas, Ryan, Montazeri, Niloofar, Le, Nhat XT, Hristidis, Vagelis |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
JMIR Publications
2018
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6256102/ https://www.ncbi.nlm.nih.gov/pubmed/30425030 http://dx.doi.org/10.2196/11141 |
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