Reliability and validity of an indicator system used to evaluate outpatient and inpatient satisfaction in Chinese hospitals

BACKGROUND AND AIMS: Patient satisfaction is one of the important ways to measure the results of treatment and the quality of medical services. The purpose of the present study was to verify the reliability and validity of the indicator system for evaluating satisfaction of outpatients and inpatient...

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Detalles Bibliográficos
Autores principales: Zhang, Jun, Zhou, Feng, Ge, Xiaoxiang, Ran, Xu, Li, Yeping, Chen, Si, Dai, Xiaotong, Chen, Dafang, Jiang, Baoguo
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Dove Medical Press 2018
Materias:
Original Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6276604/
https://www.ncbi.nlm.nih.gov/pubmed/30568431
http://dx.doi.org/10.2147/PPA.S186722

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6276604/
https://www.ncbi.nlm.nih.gov/pubmed/30568431
http://dx.doi.org/10.2147/PPA.S186722

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