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Establishing Good Samaritan programs in healthcare institutions: a method for enhancing patient experiences and increasing loyalty

BACKGROUND: Healthcare institutions deliver essential services that practically everyone needs at least periodically over the course of their lives. Hospital admissions, in particular, place patients in circumstances very foreign to them, with uncertain outcomes often being the case, causing stress...

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Detalles Bibliográficos
Autores principales: Elrod, James K., Fortenberry, John L.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6293488/
https://www.ncbi.nlm.nih.gov/pubmed/30545346
http://dx.doi.org/10.1186/s12913-018-3677-6