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Establishing Good Samaritan programs in healthcare institutions: a method for enhancing patient experiences and increasing loyalty
BACKGROUND: Healthcare institutions deliver essential services that practically everyone needs at least periodically over the course of their lives. Hospital admissions, in particular, place patients in circumstances very foreign to them, with uncertain outcomes often being the case, causing stress...
| Autores principales: | , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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BioMed Central
2018
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6293488/ https://www.ncbi.nlm.nih.gov/pubmed/30545346 http://dx.doi.org/10.1186/s12913-018-3677-6 |