Am I seeing things through the eyes of patients? An exercise in bolstering patient attentiveness and empathy

BACKGROUND: Modern marketing thought heavily emphasizes the need for healthcare providers to possess a customer orientation, placing patients at the focal point of attention within health and medical establishments. This has motivated significant investments in tools and techniques that foster outst...

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Detalles Bibliográficos
Autores principales: Elrod, James K., Fortenberry, John L.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2018
Materias:
Debate
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6293489/
https://www.ncbi.nlm.nih.gov/pubmed/30545353
http://dx.doi.org/10.1186/s12913-018-3681-x

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6293489/
https://www.ncbi.nlm.nih.gov/pubmed/30545353
http://dx.doi.org/10.1186/s12913-018-3681-x

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