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Am I seeing things through the eyes of patients? An exercise in bolstering patient attentiveness and empathy
BACKGROUND: Modern marketing thought heavily emphasizes the need for healthcare providers to possess a customer orientation, placing patients at the focal point of attention within health and medical establishments. This has motivated significant investments in tools and techniques that foster outst...
| Autores principales: | , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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BioMed Central
2018
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6293489/ https://www.ncbi.nlm.nih.gov/pubmed/30545353 http://dx.doi.org/10.1186/s12913-018-3681-x |