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The Role of Job Demands–Resources (JDR) between Service Workers’ Emotional Labor and Burnout: New Directions for Labor Policy at Local Government

Recently, research on service workers’ emotional labor has received considerable attention, both in theory and practice. Emotional labor has been reported to cause both stress and burnout in service workers, eventually leading to a decrease in organizational productivity. In this context, there is a...

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Detalles Bibliográficos
Autores principales: Kim, Sunhee, Wang, Jaesun
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6313555/
https://www.ncbi.nlm.nih.gov/pubmed/30562995
http://dx.doi.org/10.3390/ijerph15122894