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Satisfaction Academy: A Novel Residency Curriculum to Improve the Patient Experience in the Emergency Department
INTRODUCTION: Patient satisfaction is a key indicator of health care value and an increasingly important metric used to assess emergency physician performance and often reimbursement. To our knowledge, there is no standardized curriculum within emergency medicine (EM) residency programs that focuses...
Autores principales: | , , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Association of American Medical Colleges
2018
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6342346/ https://www.ncbi.nlm.nih.gov/pubmed/30800937 http://dx.doi.org/10.15766/mep_2374-8265.10737 |