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Satisfaction Academy: A Novel Residency Curriculum to Improve the Patient Experience in the Emergency Department

INTRODUCTION: Patient satisfaction is a key indicator of health care value and an increasingly important metric used to assess emergency physician performance and often reimbursement. To our knowledge, there is no standardized curriculum within emergency medicine (EM) residency programs that focuses...

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Detalles Bibliográficos
Autores principales: Gunalda, Jonah, Hosmer, Kathleen, Hartman, Nicholas, Smith, Lane, Chapman, Bradley, Jones, Warren, Irick, Michael, Pariyadath, Manoj
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Association of American Medical Colleges 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6342346/
https://www.ncbi.nlm.nih.gov/pubmed/30800937
http://dx.doi.org/10.15766/mep_2374-8265.10737