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“Change is what can actually make the tough times better”: A patient‐centred patient safety intervention delivered in collaboration with hospital volunteers

BACKGROUND: The PRASE (Patient Reporting and Action for a Safe Environment) intervention provides a way to systematically collect patient feedback to support service improvement. To provide a sustainable mechanism for the PRASE intervention, a 2‐year improvement project explored the potential for ho...

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Detalles Bibliográficos
Autores principales: Louch, Gemma, Mohammed, Mohammed A., Hughes, Lesley, O'Hara, Jane
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6351415/
https://www.ncbi.nlm.nih.gov/pubmed/30345726
http://dx.doi.org/10.1111/hex.12835