What's the problem with patient experience feedback? A macro and micro understanding, based on findings from a three‐site UK qualitative study

CONTEXT: Collecting feedback from patients about their experiences of health care is an important activity. However, improvement based on this feedback rarely materializes. In this study, we focus on answering the question—“what is impeding the use of patient experience feedback?” METHODS: We conduc...

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Detalles Bibliográficos
Autores principales: Sheard, Laura, Peacock, Rosemary, Marsh, Claire, Lawton, Rebecca
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2018
Materias:
Original Research Papers
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6351417/
https://www.ncbi.nlm.nih.gov/pubmed/30244499
http://dx.doi.org/10.1111/hex.12829

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6351417/
https://www.ncbi.nlm.nih.gov/pubmed/30244499
http://dx.doi.org/10.1111/hex.12829

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