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When Team Conflicts Threaten Quality of Care: A Study of Health Care Professionals' Experiences and Perceptions

OBJECTIVES: To explore professionals' experiences and perceptions of whether, how, and what types of conflicts affected the quality of patient care. PATIENTS AND METHODS: We conducted 82 semistructured interviews with randomly selected health care professionals in a Swiss teaching hospital (Oct...

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Detalles Bibliográficos
Autores principales: Cullati, Stéphane, Bochatay, Naike, Maître, Fabienne, Laroche, Thierry, Muller-Juge, Virginie, Blondon, Katherine S., Junod Perron, Noëlle, Bajwa, Nadia M., Viet Vu, Nu, Kim, Sara, Savoldelli, Georges L., Hudelson, Patricia, Chopard, Pierre, Nendaz, Mathieu R.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6408685/
https://www.ncbi.nlm.nih.gov/pubmed/30899908
http://dx.doi.org/10.1016/j.mayocpiqo.2018.11.003