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When Team Conflicts Threaten Quality of Care: A Study of Health Care Professionals' Experiences and Perceptions
OBJECTIVES: To explore professionals' experiences and perceptions of whether, how, and what types of conflicts affected the quality of patient care. PATIENTS AND METHODS: We conducted 82 semistructured interviews with randomly selected health care professionals in a Swiss teaching hospital (Oct...
Autores principales: | Cullati, Stéphane, Bochatay, Naike, Maître, Fabienne, Laroche, Thierry, Muller-Juge, Virginie, Blondon, Katherine S., Junod Perron, Noëlle, Bajwa, Nadia M., Viet Vu, Nu, Kim, Sara, Savoldelli, Georges L., Hudelson, Patricia, Chopard, Pierre, Nendaz, Mathieu R. |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier
2019
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6408685/ https://www.ncbi.nlm.nih.gov/pubmed/30899908 http://dx.doi.org/10.1016/j.mayocpiqo.2018.11.003 |
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