Improving Patient Satisfaction by Using Design Thinking: Patient Advocate Role in the Emergency Department

The emergency department (ED) serves a pivotal role in the healthcare system, but it is often a source of anxiety and confusion for patients at a time already shrouded by fear of illness and uncertainty. Common patient needs include receiving information about different stages of their care, assuran...

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Detalles Bibliográficos
Autores principales: Feuerwerker, Solomon, Rankin, Nick, Wohler, Brittany, Gemino, Henry, Risler, Zachary
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Cureus 2019
Materias:
Emergency Medicine
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6414297/
https://www.ncbi.nlm.nih.gov/pubmed/30899623
http://dx.doi.org/10.7759/cureus.3872

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6414297/
https://www.ncbi.nlm.nih.gov/pubmed/30899623
http://dx.doi.org/10.7759/cureus.3872

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