A cross-sectional study on workplace experience: a survey of nurses in Quebec, Canada

BACKGROUND: Nurses play a significant role in healthcare systems. Their workplace experience can have an impact not only on nurses themselves, but also on patients and organizations, particularly in terms of quality of care and performance. Despite the importance of this experience, it remains an am...

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Autores principales: Gagné, Marie-Annick, Dubois, Carl-Ardy, Prud’Homme, Alexandre, Borgès Da Silva, Roxane
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6417134/
https://www.ncbi.nlm.nih.gov/pubmed/30871631
http://dx.doi.org/10.1186/s12960-019-0358-4
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author Gagné, Marie-Annick
Dubois, Carl-Ardy
Prud’Homme, Alexandre
Borgès Da Silva, Roxane
author_facet Gagné, Marie-Annick
Dubois, Carl-Ardy
Prud’Homme, Alexandre
Borgès Da Silva, Roxane
author_sort Gagné, Marie-Annick
collection PubMed
description BACKGROUND: Nurses play a significant role in healthcare systems. Their workplace experience can have an impact not only on nurses themselves, but also on patients and organizations, particularly in terms of quality of care and performance. Despite the importance of this experience, it remains an ambiguous concept with varying interpretations. Current studies do not fully capture its complexity, as its multiple dimensions are often considered in isolation. As such, developing a portrait of nurses’ workplace experience that integrates its multiple dimensions can provide decision-makers with better indications regarding what levers can be mobilized to generate positive results for nurses, patients, and organizations. AIM: To identify profiles of nurses’ workplace experience in Quebec, Canada. DESIGN: Cross sectional. METHODS: In April 2017, 891 nurses participated in this study by completing a self-administered questionnaire. Four dimensions of nurses’ workplace experience were measured: resources available to them in their workplace, personal resources, demands (psychological and physical) placed on them, and outcomes associated with their work. Descriptive and factorial analyses were performed. RESULTS: Three profiles of nurses’ workplace experience emerged from the factorial analyses: nurses in distress, nurses in moderately positive situations, and nurses in positive situations. CONCLUSION: The study identified profiles of nurses’ workplace experience that were differentiated based on nurses’ access to workplace resources, the demands of their work, and outcomes. Healthcare managers can use the results to improve the quality of nurses’ workplace experience by improving access to structural work resources and alleviating psychological demands.
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spelling pubmed-64171342019-03-25 A cross-sectional study on workplace experience: a survey of nurses in Quebec, Canada Gagné, Marie-Annick Dubois, Carl-Ardy Prud’Homme, Alexandre Borgès Da Silva, Roxane Hum Resour Health Research BACKGROUND: Nurses play a significant role in healthcare systems. Their workplace experience can have an impact not only on nurses themselves, but also on patients and organizations, particularly in terms of quality of care and performance. Despite the importance of this experience, it remains an ambiguous concept with varying interpretations. Current studies do not fully capture its complexity, as its multiple dimensions are often considered in isolation. As such, developing a portrait of nurses’ workplace experience that integrates its multiple dimensions can provide decision-makers with better indications regarding what levers can be mobilized to generate positive results for nurses, patients, and organizations. AIM: To identify profiles of nurses’ workplace experience in Quebec, Canada. DESIGN: Cross sectional. METHODS: In April 2017, 891 nurses participated in this study by completing a self-administered questionnaire. Four dimensions of nurses’ workplace experience were measured: resources available to them in their workplace, personal resources, demands (psychological and physical) placed on them, and outcomes associated with their work. Descriptive and factorial analyses were performed. RESULTS: Three profiles of nurses’ workplace experience emerged from the factorial analyses: nurses in distress, nurses in moderately positive situations, and nurses in positive situations. CONCLUSION: The study identified profiles of nurses’ workplace experience that were differentiated based on nurses’ access to workplace resources, the demands of their work, and outcomes. Healthcare managers can use the results to improve the quality of nurses’ workplace experience by improving access to structural work resources and alleviating psychological demands. BioMed Central 2019-03-14 /pmc/articles/PMC6417134/ /pubmed/30871631 http://dx.doi.org/10.1186/s12960-019-0358-4 Text en © The Author(s). 2019 Open AccessThis article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated.
spellingShingle Research
Gagné, Marie-Annick
Dubois, Carl-Ardy
Prud’Homme, Alexandre
Borgès Da Silva, Roxane
A cross-sectional study on workplace experience: a survey of nurses in Quebec, Canada
title A cross-sectional study on workplace experience: a survey of nurses in Quebec, Canada
title_full A cross-sectional study on workplace experience: a survey of nurses in Quebec, Canada
title_fullStr A cross-sectional study on workplace experience: a survey of nurses in Quebec, Canada
title_full_unstemmed A cross-sectional study on workplace experience: a survey of nurses in Quebec, Canada
title_short A cross-sectional study on workplace experience: a survey of nurses in Quebec, Canada
title_sort cross-sectional study on workplace experience: a survey of nurses in quebec, canada
topic Research
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6417134/
https://www.ncbi.nlm.nih.gov/pubmed/30871631
http://dx.doi.org/10.1186/s12960-019-0358-4
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