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Evaluation of service quality from patients’ viewpoint

BACKGROUND: Measuring patients’ perception from health service quality as an important element in the assessment of service quality has attracted much attention in recent years. Therefore, this study was conducted to find out how the patients evaluated service quality of clinics at teaching hospital...

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Detalles Bibliográficos
Autores principales: Abbasi-Moghaddam, Mohammad Ali, Zarei, Ehsan, Bagherzadeh, Rafat, Dargahi, Hossein, Farrokhi, Pouria
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6420766/
https://www.ncbi.nlm.nih.gov/pubmed/30876453
http://dx.doi.org/10.1186/s12913-019-3998-0