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Evaluation of service quality from patients’ viewpoint
BACKGROUND: Measuring patients’ perception from health service quality as an important element in the assessment of service quality has attracted much attention in recent years. Therefore, this study was conducted to find out how the patients evaluated service quality of clinics at teaching hospital...
Autores principales: | Abbasi-Moghaddam, Mohammad Ali, Zarei, Ehsan, Bagherzadeh, Rafat, Dargahi, Hossein, Farrokhi, Pouria |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2019
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6420766/ https://www.ncbi.nlm.nih.gov/pubmed/30876453 http://dx.doi.org/10.1186/s12913-019-3998-0 |
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