Quantifying patient satisfaction with process metrics using a weighted bundle approach

BACKGROUND: Current patient satisfaction assessment results are delayed and obtained from select patient surveys. As a result, these assessments may not represent the experience of the entire patient population. This study developed a method to measure and evaluate all patients’ experiences while th...

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Detalles Bibliográficos
Autores principales: Riebling, Nancy B, Norouzzadeh, Shaghayegh, Reeder, George, Mouradian, Christina, Hillier, Alison, Cowan, Ryan, Doerfler, Martin
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2019
Materias:
Original Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6440602/
https://www.ncbi.nlm.nih.gov/pubmed/30997417
http://dx.doi.org/10.1136/bmjoq-2018-000458

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6440602/
https://www.ncbi.nlm.nih.gov/pubmed/30997417
http://dx.doi.org/10.1136/bmjoq-2018-000458

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