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When Do Service Employees Suffer More from Job Insecurity? The Moderating Role of Coworker and Customer Incivility

The present study examines the effect of service employees’ job insecurity on job performance through emotional exhaustion. We identified workplace incivility (i.e., coworker and customer incivility) as a boundary condition that strengthens the positive relationship between job insecurity and emotio...

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Detalles Bibliográficos
Autores principales:	Shin, Yuhyung, Hur, Won-Moo
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	MDPI 2019
Materias:	Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6479815/ https://www.ncbi.nlm.nih.gov/pubmed/30978969 http://dx.doi.org/10.3390/ijerph16071298

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