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The influence of quotations uttered in emergency service triage traffic and hospitalization (Quiet)

This study aims to determine whether the use of the word, Quiet increases veterinary emergency service triage traffic or hospital admissions. Days were randomized to be a control or test phrase day. On control days, the phrase, Have a nice day! was announced to the entire hospital staff. On test day...

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Detalles Bibliográficos
Autores principales: Norkus, Christopher L., Butler, Amy L., Smarick, Sean D.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Faculty of Veterinary Medicine 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6500862/
https://www.ncbi.nlm.nih.gov/pubmed/31086774
http://dx.doi.org/10.4314/ovj.v9i1.17