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What Are the Risk Factors of Negative Patient Experience? A Cross-Sectional Study in Chinese Public Hospitals

Hospitals are struggling to involve patients and learn from their experience. The risk factor of patient experience is increasingly recognized as a critical component in improving patient experience. Our study explored risk factors of negative patient experience in order to improve the health-servic...

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Detalles Bibliográficos
Autores principales: Xie, Jinzhu, Hu, Yinhuan, Lu, Chuntao, Fu, Qiang, Carbone, Jason T., Wang, Liuming, Deng, Lu
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6537228/
https://www.ncbi.nlm.nih.gov/pubmed/31081434
http://dx.doi.org/10.1177/0046958019847865