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What Are the Risk Factors of Negative Patient Experience? A Cross-Sectional Study in Chinese Public Hospitals
Hospitals are struggling to involve patients and learn from their experience. The risk factor of patient experience is increasingly recognized as a critical component in improving patient experience. Our study explored risk factors of negative patient experience in order to improve the health-servic...
Autores principales: | , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
SAGE Publications
2019
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6537228/ https://www.ncbi.nlm.nih.gov/pubmed/31081434 http://dx.doi.org/10.1177/0046958019847865 |