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The voice of patients in system redesign: A case study of redesigning a centralized system for intake of referrals from primary care to rheumatologists for patients with suspected rheumatoid arthritis

BACKGROUND: The published literature demands examples of health‐care systems designed with the active engagement of patients to explore the application of this complex phenomenon in practice. METHODS: This case study explored how the voice of patients was incorporated into the process of redesigning...

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Detalles Bibliográficos
Autores principales: Lopatina, Elena, Miller, Jean L., Teare, Sylvia R., Marlett, Nancy J., Patel, Jatin, Barber, Claire E. H., Mosher, Dianne P., Wasylak, Tracy, Woodhouse, Linda J., Marshall, Deborah A.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6543166/
https://www.ncbi.nlm.nih.gov/pubmed/30520175
http://dx.doi.org/10.1111/hex.12855