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Characterizing extremely negative reviews of total joint arthroplasty practices and surgeons on yelp.com
BACKGROUND: Although physicians tend to prefer data-driven quality metrics, emerging evidence suggests that patients prefer crowd-sourced information containing patient narrative descriptions of the care experience. Currently, yelp.com is the most commonly accessed Web resource among patients who us...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier
2019
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6588800/ https://www.ncbi.nlm.nih.gov/pubmed/31286047 http://dx.doi.org/10.1016/j.artd.2019.02.009 |