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Characterizing extremely negative reviews of total joint arthroplasty practices and surgeons on yelp.com

BACKGROUND: Although physicians tend to prefer data-driven quality metrics, emerging evidence suggests that patients prefer crowd-sourced information containing patient narrative descriptions of the care experience. Currently, yelp.com is the most commonly accessed Web resource among patients who us...

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Detalles Bibliográficos
Autores principales: Arthur, Jaymeson R., Etzioni, David, Schwartz, Adam J.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6588800/
https://www.ncbi.nlm.nih.gov/pubmed/31286047
http://dx.doi.org/10.1016/j.artd.2019.02.009