Variation in the delivery of telephone advice by emergency medical services: a qualitative study in three services

BACKGROUND: An emergency ambulance is not always the appropriate response for emergency medical service patients. Telephone advice aims to resolve low acuity calls over the phone, without sending an ambulance. In England, variation in rates of telephone advice and patient recontact between services...

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Detalles Bibliográficos
Autores principales: O'Hara, Rachel, Bishop-Edwards, Lindsey, Knowles, Emma, O'Cathain, Alicia
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2019
Materias:
Original Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6593649/
https://www.ncbi.nlm.nih.gov/pubmed/30636202
http://dx.doi.org/10.1136/bmjqs-2018-008330

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6593649/
https://www.ncbi.nlm.nih.gov/pubmed/30636202
http://dx.doi.org/10.1136/bmjqs-2018-008330

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