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Variation in the delivery of telephone advice by emergency medical services: a qualitative study in three services
BACKGROUND: An emergency ambulance is not always the appropriate response for emergency medical service patients. Telephone advice aims to resolve low acuity calls over the phone, without sending an ambulance. In England, variation in rates of telephone advice and patient recontact between services...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
BMJ Publishing Group
2019
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6593649/ https://www.ncbi.nlm.nih.gov/pubmed/30636202 http://dx.doi.org/10.1136/bmjqs-2018-008330 |