Giving advice to callers with mental illness: adaptation among telenurses at Swedish Healthcare Direct

Purpose: Our aim was to describe Swedish Healthcare Direct (SHD) and its features as a complex system. Methods: Qualitative interviews were conducted with 20 SHD telenurses, covering their experiences and skills when encountering and advising callers with mental illness. Complexity science was used...

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Detalles Bibliográficos
Autores principales: Björkman, Annica, Salzmann-Erikson, Martin
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Taylor & Francis 2019
Materias:
Empirical Studies
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6598523/
https://www.ncbi.nlm.nih.gov/pubmed/31242817
http://dx.doi.org/10.1080/17482631.2019.1633174

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6598523/
https://www.ncbi.nlm.nih.gov/pubmed/31242817
http://dx.doi.org/10.1080/17482631.2019.1633174

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