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Giving advice to callers with mental illness: adaptation among telenurses at Swedish Healthcare Direct
Purpose: Our aim was to describe Swedish Healthcare Direct (SHD) and its features as a complex system. Methods: Qualitative interviews were conducted with 20 SHD telenurses, covering their experiences and skills when encountering and advising callers with mental illness. Complexity science was used...
| Autores principales: | , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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Taylor & Francis
2019
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6598523/ https://www.ncbi.nlm.nih.gov/pubmed/31242817 http://dx.doi.org/10.1080/17482631.2019.1633174 |