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To feel emotional concern: A qualitative interview study to explore telephone nurses’ experiences of difficult calls
AIM: To describe telenurses’ experiences of difficult calls. DESIGN: A qualitative approach with a descriptive design was used to gain a deeper understanding of the telenurses’ experiences. METHODS: The data were collected in spring 2017 through semi‐structured interviews with 19 telenurses at call...
Autores principales: | , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
John Wiley and Sons Inc.
2019
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6650684/ https://www.ncbi.nlm.nih.gov/pubmed/31367407 http://dx.doi.org/10.1002/nop2.264 |