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To feel emotional concern: A qualitative interview study to explore telephone nurses’ experiences of difficult calls

AIM: To describe telenurses’ experiences of difficult calls. DESIGN: A qualitative approach with a descriptive design was used to gain a deeper understanding of the telenurses’ experiences. METHODS: The data were collected in spring 2017 through semi‐structured interviews with 19 telenurses at call...

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Detalles Bibliográficos
Autores principales: Eriksson, Irene, Ek, Kristina, Jansson, Sofie, Sjöström, Ulrika, Larsson, Margaretha
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6650684/
https://www.ncbi.nlm.nih.gov/pubmed/31367407
http://dx.doi.org/10.1002/nop2.264