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When the patient is the expert: measuring patient experience and satisfaction with care
In 2018, three independent reports were published, emphasizing the need for attention to, and improvements in, quality of care to achieve effective universal health coverage. A key aspect of high quality health care and health systems is that they are person-centred, a characteristic that is at the...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
World Health Organization
2019
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6653815/ https://www.ncbi.nlm.nih.gov/pubmed/31384074 http://dx.doi.org/10.2471/BLT.18.225201 |