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What Do Patients Complain About Online: A Systematic Review and Taxonomy Framework Based on Patient Centeredness

BACKGROUND: Complaints made online by patients about their health care experiences are becoming prevalent because of widespread worldwide internet connectivity. An a priori framework, based on patient centeredness, may be useful in identifying the types of issues patients complain about online acros...

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Detalles Bibliográficos
Autores principales: Liu, Jing, Hou, Shengchao, Evans, Richard, Xia, Chenxi, Xia, Weidong, Ma, Jingdong
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6702801/
https://www.ncbi.nlm.nih.gov/pubmed/31392961
http://dx.doi.org/10.2196/14634