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What Do Patients Complain About Online: A Systematic Review and Taxonomy Framework Based on Patient Centeredness
BACKGROUND: Complaints made online by patients about their health care experiences are becoming prevalent because of widespread worldwide internet connectivity. An a priori framework, based on patient centeredness, may be useful in identifying the types of issues patients complain about online acros...
Autores principales: | Liu, Jing, Hou, Shengchao, Evans, Richard, Xia, Chenxi, Xia, Weidong, Ma, Jingdong |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
JMIR Publications
2019
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6702801/ https://www.ncbi.nlm.nih.gov/pubmed/31392961 http://dx.doi.org/10.2196/14634 |
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