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Improving the patient experience through a comprehensive performance framework to evaluate excellence in person-centred care

BACKGROUND: Person-centred care (PCC) is now recognised as an important component of healthcare quality. However, a lack of consensus of its most critical elements and absence of a global measure of person-centredness has limited the ability to evaluate the impact of implementation. AIM: Introduce a...

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Detalles Bibliográficos
Autores principales: Guastello, Sara, Jay, Karin
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6797354/
https://www.ncbi.nlm.nih.gov/pubmed/31673646
http://dx.doi.org/10.1136/bmjoq-2019-000737