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Improving the patient experience through a comprehensive performance framework to evaluate excellence in person-centred care
BACKGROUND: Person-centred care (PCC) is now recognised as an important component of healthcare quality. However, a lack of consensus of its most critical elements and absence of a global measure of person-centredness has limited the ability to evaluate the impact of implementation. AIM: Introduce a...
Autores principales: | , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BMJ Publishing Group
2019
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6797354/ https://www.ncbi.nlm.nih.gov/pubmed/31673646 http://dx.doi.org/10.1136/bmjoq-2019-000737 |