Effects of a comprehensive reservation service for non-emergency registration on appointment registration rate, patient waiting time, patient satisfaction and outpatient volume in a tertiary hospital in China

BACKGROUND: In China, a long waiting time for registration is a common occurrence in many tertiary hospitals. This study aimed to analyze the effects of a comprehensive reservation service for non-emergency registration on appointment registration rate, patient waiting time, patient satisfaction and...

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Detalles Bibliográficos
Autores principales: Xie, Wanhua, Yang, Xiufeng, Cao, Xiaojun, Liu, Peiying
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2019
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6824126/
https://www.ncbi.nlm.nih.gov/pubmed/31675973
http://dx.doi.org/10.1186/s12913-019-4652-6

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6824126/
https://www.ncbi.nlm.nih.gov/pubmed/31675973
http://dx.doi.org/10.1186/s12913-019-4652-6

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