Quality in Customer Service and Its Relationship with Satisfaction: An Innovation and Competitiveness Tool in Sport and Health Centers

The objective of this research was to analyze the influence of the dimensions that enable the rating of service quality perceived by users of sport and health centers in the satisfaction they experience from the service received. In order to present the working hypothesis, a bibliographic review on...

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Detalles Bibliográficos
Autores principales: Álvarez-García, José, González-Vázquez, Encarnación, Del Río-Rama, María de la Cruz, Durán-Sánchez, Amador
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2019
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6843569/
https://www.ncbi.nlm.nih.gov/pubmed/31623254
http://dx.doi.org/10.3390/ijerph16203942

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6843569/
https://www.ncbi.nlm.nih.gov/pubmed/31623254
http://dx.doi.org/10.3390/ijerph16203942

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