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The emotional labour of quality improvement work in end of life care: a qualitative study of Patient and Family Centred Care (PFCC) in England

BACKGROUND: There is a growing emphasis on understanding patient experience in order to inform efforts to support improvement. This paper reports findings from an implementation study of an evidence-based intervention called Patient and Family Centred Care (PFCC) designed to tap into patient experie...

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Detalles Bibliográficos
Autores principales: Boulton, Richard, Boaz, Annette
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6889450/
https://www.ncbi.nlm.nih.gov/pubmed/31791334
http://dx.doi.org/10.1186/s12913-019-4762-1