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How Online Reviews and Services Affect Physician Outpatient Visits: Content Analysis of Evidence From Two Online Health Care Communities

BACKGROUND: Online healthcare communities are changing the ways of physician-patient communication and how patients choose outpatient care physicians. Although a majority of empirical work has examined the role of online reviews in consumer decisions, less research has been done in health care, and...

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Detalles Bibliográficos
Autores principales: Lu, Wei, Wu, Hong
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6915441/
https://www.ncbi.nlm.nih.gov/pubmed/31789597
http://dx.doi.org/10.2196/16185