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Improving Patient behavioral Consent through Different Service Quality Dimensions: Assessing the Mediating Role of Patient Satisfaction

This study aimed to examine the impact of the five-dimensional health care service quality (SQ) on patient behavioral consent (PBC). This study further explored the mediating role of patient satisfaction (PS) on the SQ–PBC relationship. A survey questionnaire was used to collect the data from public...

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Detalles Bibliográficos
Autores principales: Jameel, Arif, Asif, Muhammad, Hussain, Abid, Hwang, Jinsoo, Bukhari, Mussawar Hussain, Mubeen, Sidra, Kim, Insin
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6926908/
https://www.ncbi.nlm.nih.gov/pubmed/31783526
http://dx.doi.org/10.3390/ijerph16234736