Data to model the effects of perceived telecommunication service quality and value on the degree of user satisfaction and e-WOM among telecommunications users in North Cyprus

This dataset is used to investigate a comprehensive model of user satisfaction and electronic word of mouth (e-WOM). Building on the perceived telecommunication service quality and perceived value dimensions in enhancing and improving users' satisfaction and e-WOM, we empirically investigated h...

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Detalles Bibliográficos
Autores principales: Alrwashdeh, Muneer, Jahmani, Ashraf, Ibrahim, Blend, Aljuhmani, Hasan Yousef
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2019
Materias:
Business, Management and Accounting
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6931100/
https://www.ncbi.nlm.nih.gov/pubmed/31890816
http://dx.doi.org/10.1016/j.dib.2019.104981

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6931100/
https://www.ncbi.nlm.nih.gov/pubmed/31890816
http://dx.doi.org/10.1016/j.dib.2019.104981

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