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Patients’ satisfaction with clinical Laboratory Services in Public Hospitals in Ethiopia
BACKGROUND: Knowing customers’ level of satisfaction is relevant to improve and provide quality health care services. In the clinical laboratory, monitoring customers’ satisfaction is an important indicator of the quality management system and required by international laboratory standards. However,...
Autores principales: | , , , , , , , , , , , , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6942306/ https://www.ncbi.nlm.nih.gov/pubmed/31900148 http://dx.doi.org/10.1186/s12913-019-4880-9 |