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The importance of power, context and agency in improving patient experience through a patient and family centred care approach

BACKGROUND: Research shows that the way that healthcare staff experience their job impacts on their individual performance, patient experience and outcomes as well as on the performance of organisations. This article builds on this literature by investigating, with multi-disciplinary clinical teams...

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Detalles Bibliográficos
Autores principales: Ocloo, Josephine, Goodrich, Joanna, Tanaka, Hiro, Birchall-Searle, Julia, Dawson, Derek, Farr, Michelle
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6979369/
https://www.ncbi.nlm.nih.gov/pubmed/31973712
http://dx.doi.org/10.1186/s12961-019-0487-1