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The importance of power, context and agency in improving patient experience through a patient and family centred care approach
BACKGROUND: Research shows that the way that healthcare staff experience their job impacts on their individual performance, patient experience and outcomes as well as on the performance of organisations. This article builds on this literature by investigating, with multi-disciplinary clinical teams...
| Autores principales: | , , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
BioMed Central
2020
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6979369/ https://www.ncbi.nlm.nih.gov/pubmed/31973712 http://dx.doi.org/10.1186/s12961-019-0487-1 |