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Combining Direct and Indirect Measurements to Assess Patients’ Satisfaction with the Quality of Public Health Services in Romania: Uncovering Structural Mechanisms and Their Implications

Introduction: Patients’ satisfaction was extensively researched over the last decades, given its role in building loyalty, compliance to treatment, prevention, and eventually higher levels of wellbeing and improved health status. Patients’ feedback on the perceived quality of health services can be...

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Detalles Bibliográficos
Autores principales: Druică, Elena, Mihăilă, Viorel, Burcea, Marin, Cepoi, Vasile
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6981560/
https://www.ncbi.nlm.nih.gov/pubmed/31878246
http://dx.doi.org/10.3390/ijerph17010152