Importancia de los Customer Relationship Management (CRM) sanitarios en las pandemias y alertas sanitarias

OBJECTIVE: The aim of this article is to demonstrate the importance of the role a health CRM can play in a pandemic or health alert. During the influenza-A pandemic, Salud Responde played a very important role. Its main objective was to establish protocols and citizens advice lines that would avoid...

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Detalles Bibliográficos
Autores principales: Cubillas, Juan José, Ramos, María Isabel, Feito, Francisco R., González, José María, Gersol, Rafael, Ramos, María Belén
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2015
Materias:
Originales
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6985623/
https://www.ncbi.nlm.nih.gov/pubmed/25159023
http://dx.doi.org/10.1016/j.aprim.2014.05.013

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6985623/
https://www.ncbi.nlm.nih.gov/pubmed/25159023
http://dx.doi.org/10.1016/j.aprim.2014.05.013

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