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Relationships Among Organizational Values, Employee Engagement, and Patient Satisfaction in an Academic Medical Center

OBJECTIVE: To examine the relationships among various organizational values, employee engagement, and patient satisfaction in an academic medical center. PARTICIPANTS AND METHODS: Organizational values and engagement data were retrieved from 2015 all-staff survey results from 1876 clinical units at...

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Detalles Bibliográficos
Autores principales: Kang, Ji Yun, Lee, Minji K., Fairchild, Erin M., Caubet, Suzanne L., Peters, Dawn E., Beliles, Gregory R., Matti, Linda K.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7010974/
https://www.ncbi.nlm.nih.gov/pubmed/32055767
http://dx.doi.org/10.1016/j.mayocpiqo.2019.08.001